Terms of Use

Effective Date: March 19, 2025

Welcome to the Brown Refrigeration website, located at https://www.brownref.com/ (“Website”). These Terms of Use govern your access to and use of this Website, as well as any related online services and content provided by Brown Refrigeration (“we,” “us,” or “our”). By visiting, browsing, or otherwise using this Website, you agree to be bound by the terms and conditions set forth below and any applicable laws and regulations. If you do not agree to all of these Terms, please discontinue your use of the Website.

1. Acceptance of Terms

By accessing our Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use. You are responsible for complying with any local laws applicable in your jurisdiction. If you disagree with any part of these Terms, you are prohibited from accessing this site. All content and materials on our Website are protected by copyright and trademark laws.

2. Use License

We grant you a limited, non-exclusive, and revocable license to temporarily download one copy of the materials on this Website for personal, non-commercial viewing only. This license does not transfer any ownership rights to you. Under this license, you may not:

• Modify or copy the materials.
• Use the materials for any commercial purpose or public display.
• Attempt to reverse-engineer any software contained on the Website.
• Remove any copyright or proprietary notices.
• Transfer the materials to another person or “mirror” the materials on any other server.

We reserve the right to terminate your access if you violate any of these restrictions. Upon termination, you must destroy any downloaded materials in your possession, whether in printed or electronic format.

3. Disclaimer

All materials and content on this Website are provided “as is,” without warranties of any kind, whether express or implied. While we strive to keep the information on our Website accurate and up-to-date, Brown Refrigeration makes no representations regarding the completeness, accuracy, or reliability of any materials provided. We are not responsible for any errors or omissions, and we disclaim all liability arising from the use or performance of these materials.

4. Limitations of Liability

To the fullest extent permitted by law, Brown Refrigeration and its affiliates, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, data, goodwill, or other intangible losses, resulting from or related to:

1. Errors, mistakes, or inaccuracies in the content on our Website.
2. Personal injury or property damage arising from your access to or use of our Website.
3. Unauthorized access to or use of our servers and/or any personal information stored on them.
4. Any interruption or cessation of transmission to or from our Website.
5. Bugs, viruses, trojan horses, or similar harmful code transmitted by any third party to or through our Website.

Because some jurisdictions do not allow the exclusion or limitation of certain liabilities, these limitations may not apply to you in their entirety. In such jurisdictions, liability is limited to the greatest extent permitted by law.

5. Revisions and Errata

The materials appearing on our Website may include technical, typographical, or photographic errors. We do not warrant that any of the materials on this Website are accurate, complete, or current. Brown Refrigeration may change or update the materials contained on the Website at any time without notice, and we make no commitment to keep the materials updated.

6. Links

We may provide links to external websites or resources for your convenience. Brown Refrigeration has not reviewed all of these linked sites and is not responsible for their content, privacy policies, or practices. The inclusion of any link does not imply endorsement by us. You acknowledge and agree that your use of these linked sites is at your own risk.

7. Rate Disclosure & Messaging Information

We reserve the right to modify rates, fees, or pricing for our services at any time without prior notice, unless otherwise specified in a written agreement. Rates may vary depending on factors such as service location, time of service, required materials, and other applicable variables.

7.1 Messaging and Data Rates

For services that involve communications via phone or text message, standard messaging and data rates may apply. These charges are determined by your mobile carrier and are not controlled or charged by us, messaging frequency varies. If you have questions about these charges, please contact your mobile service provider.

7.2 Discrepancies or Disputes

Should any discrepancies or disputes arise regarding rates, we will make reasonable efforts to address and clarify the matter. However, in the absence of a separate written agreement, the rates listed at the time of service delivery or product purchase will take precedence.

7.3 Opting Out and Support

You can opt out of text messaging at any time by replying “STOP” to any text message you receive from us. If you need assistance, reply “HELP” to any text message or email us at Info@brownref.com. You may also contact us directly by calling 901-362-1881. For more information about how we handle your data in connection with text messaging, please see our Privacy Policy.

8. Modifications to These Terms

Brown Refrigeration reserves the right to update or revise these Terms of Use at any time without prior notice. By continuing to use our Website after any changes become effective, you agree to be bound by the revised terms. We recommend reviewing this page periodically to stay informed about the latest version of our Terms.

9. Privacy

We take your privacy seriously. Our collection and use of personal information through this Website are governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read our Privacy Policy carefully to understand how we collect, use, and protect your information.

10. Governing Law

These Terms and any claims relating to our Website shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising out of or connected to these Terms shall be subject to the exclusive jurisdiction of the courts located in Tennessee, unless otherwise required by applicable law.

11. Contact Information

If you have any questions or concerns about these Terms of Use, please feel free to contact us:

• Email: Info@brownref.com
• Phone: 901-362-1881
• Address: 4882 English Towne Dr, Memphis, TN 38128

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.